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They arranged a time convenient with our scheduled and arrived when promised. Jason, the technician dispatched, diagnosed the problem and made necessary repairs effectively and efficiently. Charges were reasonable for the work done. We have used Neighbors since we moved into our home in 1983 and have always been pleased with their work and helpful and courteous employees.
I have two rental homes in Ames and Neighbors takes care of both of them. Talk about full service they do it all. Just installed a radon mitigation system in one of my homes. The tenants have a small child so we thought we should fix the problem Neighbors had it done in one week.
We have always had great service with neighbors heating and cooling. They are very accommodating to sending us our preferred technician Matt S. Matt is very trustworthy and personable. He has all the answers all our questions with no hesitations.
-Amanda McDowell Grismore
We have had wonderful service!!!!! Fast service even in bad winter weather when our furnace went out. We are moving and will recommend Neighbors to next residents. Thank you very much!!!!!!!
-Dennis and Pat Thompson
Neighbor’s went out of their way to make sure that all of my gas leaks were taken care of. They were courteous and very professional and I appreciate their attention to detail and caring they showed me.
We happened upon Neighbors heating cooling and plumbing company and gave them a call and they promptly checked out our plumbing problems, they provided a bid we felt was fair and scheduled a time to complete their work. They have prompt, great customer service, they were very courteous, very neat, and we would recommend them to anyone. We plan to have them back for other work/jobs.
We had wonderful service from Mason at Neighbors Heating and Cooling last night! Mason came out in horrible cold and miserable roads to get our furnace running again! What a nice and polite young man! Thank you Mason!!!
-Matt and Peggy Anderson, Webster City, IA
They always make appointments to fit our schedules. They are courteous, and answer all of our questions/concerns.
-Deb C. Moore
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Here at Neighbors, we expect all of our employees to be friendly and courteous. If you could take a few moments to fill out our survey to make sure that your install team exceeded your expectations as well as ours it would be greatly appreciated.
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