About My Company

Get to Know Your Neighbors

Neighbors Heating and Cooling has proudly served our Central Iowa community since 1986. Built on a foundation of integrity, hard work, and meticulous attention to detail, we have devoted 39 years to delivering reliable HVAC solutions that keep our customers comfortable year-round.

At the core of our company’s success is our driven team of talented HVAC professionals, from our expert technicians to our passionate leadership. In fact, the owner of Neighbors, Valerie Miller, started in 1993 as a dispatcher. After working almost every job we have, Valerie’s hard work paid off, and she took charge of the company.

Likewise, our Office Manager, Cassandra, and our Service Manager, Ed, have been long-term contributors to Neighbors’s success. Ed has been a driving force on our team since 2003, and Cassandra has been an integral part of our office since 2008. It doesn’t get more dedicated than that!

As a local, trusted name in home comfort, we work every day to ensure our furnace, AC, and air quality services are the best around. Whether you need expert furnace installations or thorough boiler maintenance, our dedicated team can help. We’re always here to ensure top-quality service for your Central Iowa homes. We are available 24/7, giving you peace of mind that HVAC help is never far away.

The Neighborly Difference

Neighbors isn’t just any HVAC company. Over our many years of effectively helping the residents of Central Iowa, we’ve established ourselves as authorities in the HVAC field with a unique selection of qualifications:

Neighbors is a member of the Air Conditioner Contractors of America Association (ACCA), which demonstrates our commitment to continuous learning and constantly improving customer experiences.

Part of providing customers with superior service is installing high-quality HVAC systems. We are certified Rheem Pro Plan dealers of HVAC equipment, ensuring we can offer our customers top-tier HVAC units.

We can also be flexible with how we structure your ductwork. Neighbors offers in-house sheet metal fabrication. This enhances our ability to customize and construct your ductwork, making it easier to work around the limitations of your home’s construction and keep your home properly temperature-controlled.

As an added benefit to our other services, we also offer a 100% Client Satisfaction Guarantee. No need to worry about sloppy work from Neighbors! If we do a sub-standard job or if a system we install has a manufacturing flaw, we will take steps to make it right at no cost to you.

Neighborhood Values

From the start, we have been focused on providing premium HVAC services to our Ames, Nevada, and Boone communities. Because of this, we value high-quality work and equipment. But that’s not all.

Some of our most important values include:

  • Relying on Expertise: We are led by our knowledgeable service technicians. Combined, we have over 100 years of HVAC experience. Our team members are experts worth trusting.
  • High Skill Standards: We know what it takes to produce quality work, and it doesn’t involve outsourcing. Because of this, we never work with subcontractors; we only work with immediate employees.
  • Respect for Our Customers: Our main goal is to make sure you receive the right services and equipment. It depends on your needs, likes, and dislikes. That's why Neighbors is here to help you choose the right system for you and your home.
  • Continuing Education: We want to have all the tools and knowledge possible to ensure your comfort. That’s why we invest in ongoing education for our employees, ensuring we are always knowledgeable about advancements in the HVAC field.

Giving Back to Our Community

As part of our commitment to education, we are a registered DOL trade program. This allows us to offer HVAC apprenticeships to young people who want to pursue careers in heating and cooling. We like to think of this as helping to nurture the next generation of HVAC service providers. We also look out for younger generations by donating to charities that support teens who are aging out of foster care.

Our Mission

As a company, Neighbors 's mission is simple: through teamwork, we will provide high-quality HVAC services to our community. At the same time, we will maintain a company culture that encourages growth, reliability, and exceptional workmanship at all levels.

We’re the Neighbors You Can Count On in your time of need. Neighbors does everything possible to make sure our customers have the heating, cooling, and air quality they deserve, 24/7.

Basically, we’re the HVAC equivalent of warm cookies and a welcome to the neighborhood.

FAQ

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